Terms of Service

Terms and conditions for sellers on mycrux platform. Please read these terms carefully before using our business services.

Seller Agreement
Legal Compliance
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Last Updated: December 2024

Acceptance of Terms

By registering as a seller on mycrux, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this platform.

These terms apply to all users of the mycrux business platform, including but not limited to sellers, vendors, and business partners.

Legal Basis: This agreement is governed by the Indian Contract Act, 1872, and the Information Technology Act, 2000, along with applicable e-commerce regulations.

Seller Eligibility

To register as a seller on mycrux, you must meet the following requirements:

1

Age Requirement

Be at least 18 years of age

2

Business Registration

Have a valid business registration in India

3

Accurate Information

Provide accurate and complete business information

4

Legal Authority

Have the legal authority to enter into this agreement

5

Bank Account

Maintain a valid bank account for payments

Product Requirements

All products sold on mycrux must meet the following standards:

Manufactured or sourced from India
Comply with safety and quality standards
Accurate and detailed descriptions
High-quality product images
Proper categorization and tagging
No intellectual property violations

Commission and Fees

mycrux charges a commission on each successful sale. Commission rates vary by product category and are clearly communicated during the registration process.

Commission Rates

Rates vary by category and are subject to change with 30 days notice

No Setup Fees

No setup fees or monthly subscriptions required

Payment Processing

Payment processing fees may apply

Payment Terms

Payments to sellers are processed according to the following terms:

Weekly payments on Fridays
Minimum payout threshold may apply
Subject to verification and fraud checks
Tax obligations are seller's responsibility

Seller Responsibilities

As a seller on mycrux, you are responsible for:

Maintaining accurate product information
Providing excellent customer service
Processing orders in a timely manner
Handling returns and refunds properly
Complying with all applicable laws
Maintaining account security

Prohibited Activities

The following activities are strictly prohibited on the mycrux platform:

Counterfeit Products

Listing counterfeit or fake products

Fraudulent Activities

Engaging in fraudulent activities or manipulation

Review Manipulation

Manipulating reviews or ratings

Intellectual Property Violations

Violating intellectual property rights

Spam and Misinformation

Spamming or sharing false information

Account Suspension and Termination

mycrux reserves the right to suspend or terminate seller accounts for violations of these terms or platform policies.

Grounds for suspension include: Violation of Terms of Service, fraudulent activities, poor seller performance, non-compliance with platform policies, or failure to maintain required documentation.

Intellectual Property

Sellers retain ownership of their intellectual property, including trademarks, copyrights, and patents. However, by listing products on mycrux, you grant us a license to use your product information and images for platform purposes.

Important: Unauthorized use of third-party intellectual property is strictly prohibited and may result in immediate account suspension.

Limitation of Liability

mycrux shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform. Our total liability shall not exceed the total commissions paid by you in the 12 months preceding the claim.

Legal Notice: This limitation of liability is subject to applicable Indian consumer protection laws and does not affect your statutory rights as a consumer.

Changes to Terms

mycrux reserves the right to modify these terms at any time. We will notify sellers of significant changes via email or platform notification. Continued use of the platform after changes constitutes acceptance of the new terms.

Contact Information

For questions about these Terms of Service, please contact us:

Email

legal@mycrux.in

Last Updated: December 2024