Privacy Policy
How we collect, use, and protect your information on mycrux business platform.
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Last Updated: December 2024
Information We Collect
1Personal Information
We collect information you provide directly to us, such as when you create an account, register as a seller, or contact us for support.
2Usage Information
We automatically collect certain information about your use of our platform:
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
With trusted third parties who help us operate our platform
Legal Requirements
When required by law or to protect our rights
Business Transfers
In connection with a merger, acquisition, or sale of assets
Consent
When you explicitly consent to sharing your information
Public Information
Product information and business name (as displayed on platform)
Data Security
We implement appropriate security measures to protect your personal information:
Your Rights and Choices
You have certain rights regarding your personal information:
Access
Request a copy of your personal information
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal information
Portability
Receive your data in a structured format
Objection
Object to processing of your personal information
Withdrawal
Withdraw consent for marketing communications
Exercise Your Rights: To exercise any of these rights, contact us at privacy@mycrux.in
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
Account Information
Until account closure + 7 years
Transaction Data
7 years for tax and legal compliance
Marketing Data
Until consent is withdrawn
Support Communications
3 years from last interaction
International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Data Localization: We ensure that sensitive personal data is stored and processed within India as required by applicable Indian laws.
Children's Privacy
Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
privacy@mycrux.in
Contact Page
Visit our contact pageData Protection Officer: dpo@mycrux.in