Help Center

Get the support you need to succeed as a seller on mycrux. Find answers to common questions and learn how to maximize your business potential.

How can we help you?

Getting Started

Everything you need to know to start selling on mycrux.

  • • How to register as a seller
  • • Setting up your seller profile
  • • Adding your first products
  • • Understanding seller dashboard

Product Management

Learn how to manage your product catalog effectively.

  • • Adding and editing products
  • • Product photography tips
  • • Inventory management
  • • Pricing strategies

Orders & Fulfillment

Handle orders and shipping like a pro.

  • • Processing orders
  • • Shipping and tracking
  • • Handling returns
  • • Customer communication

Payments & Payouts

Understand our payment system and get paid.

  • • Payment processing
  • • Payout schedules
  • • Commission structure
  • • Tax information

Marketing & Promotion

Boost your sales with effective marketing strategies.

  • • Product promotion tips
  • • Social media integration
  • • Customer engagement
  • • Analytics and insights

Technical Support

Get help with technical issues and platform features.

  • • Platform troubleshooting
  • • API documentation
  • • Integration guides
  • • System requirements

Still need help?

Can't find what you're looking for? Our support team is here to help you succeed.