Terms of Service
Please read these terms carefully before using our services. By using mycrux, you agree to be bound by these terms.
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Last Updated: September 2025
Acceptance of Terms
By accessing and using mycrux services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this service.
Legal Basis: This agreement is governed by the Indian Contract Act, 1872, and the Information Technology Act, 2000, along with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Service Description
mycrux is an e-commerce platform providing premium lifestyle products including fashion, beauty, wellness, and lifestyle items. Our services include:
User Eligibility and Registration
To use our services, you must:
Age Requirement
Be at least 18 years of age or have parental consent
Accurate Information
Provide accurate, complete, and current information
Account Security
Maintain the security of your account credentials
Legal Compliance
Comply with all applicable Indian laws and regulations
Legal Compliance: User registration is subject to the Information Technology Act, 2000, and we reserve the right to verify user identity as per the Prevention of Money Laundering Act, 2002.
Payment Terms and Refunds
All transactions are processed in Indian Rupees (₹) and are subject to:
Consumer Rights: You have the right to return goods within 7 days of delivery as per the Consumer Protection (E-Commerce) Rules, 2020, subject to certain conditions.
Intellectual Property Rights
All content, trademarks, and intellectual property on mycrux are protected under:
Important: Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited and may result in legal action under applicable Indian laws.
Data Protection and Privacy
We are committed to protecting your personal data in accordance with:
Your Rights: You have the right to access, correct, delete, and port your personal data. For detailed information about our data practices, please refer to our Privacy Policy.
Limitation of Liability
To the maximum extent permitted by law, mycrux's liability is limited as follows:
Service Availability
We do not guarantee uninterrupted service availability and are not liable for temporary service disruptions
Third-Party Content
We are not responsible for content, products, or services provided by third parties
Consequential Damages
We are not liable for indirect, incidental, or consequential damages
Maximum Liability
Our total liability shall not exceed the amount paid by you for the specific service in question
Legal Notice: This limitation of liability is subject to applicable Indian consumer protection laws and does not affect your statutory rights as a consumer.
Dispute Resolution
Any disputes arising from these terms or your use of our services will be resolved through:
Direct Communication
First, contact our customer support team to resolve the issue amicably
Mediation
If direct resolution fails, disputes may be referred to mediation through a neutral third party
Arbitration
Binding arbitration under the Arbitration and Conciliation Act, 2015
Jurisdiction
Courts in [Your City], India shall have exclusive jurisdiction over any legal proceedings
Consumer Rights: You may also approach the Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019 for resolution of consumer disputes.
Contact Information
For any legal queries or concerns regarding these Terms of Service, please contact us:
admin@crux.in
Contact Page
Visit our contact pageLast Updated: September 2025