Privacy Policy
Your privacy matters to us. Learn how we protect and handle your personal information.
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Last Updated: September 2025
Legal Framework
This Privacy Policy is governed by and complies with the following Indian laws and regulations:
Data Controller: mycrux is the data controller responsible for processing your personal information in accordance with applicable Indian data protection laws.
Information We Collect
1Personal Information
2Sensitive Personal Data (SPDI)
3Automatically Collected Information
Legal Basis for Processing
We process your personal information based on the following legal grounds under Indian law:
Consent
Explicit consent for marketing communications and sensitive data processing
Contract Performance
Processing necessary for service delivery and account management
Legal Obligation
Compliance with applicable Indian laws and regulations
Legitimate Interest
Business operations, fraud prevention, and service improvement
Vital Interest
Protection of life and safety in emergency situations
How We Use Your Information
We use your information for the following purposes in compliance with Indian law:
Information Sharing and Disclosure
We may share your information with third parties only in the following circumstances:
Service Providers
Trusted partners who assist in operations (payment processors, logistics, customer support)
Legal Requirements
When required by law, court order, or government authority
Business Transfers
In case of merger, acquisition, or sale of assets
Consent
With your explicit consent for specific purposes
Emergency Situations
To protect life, safety, or property
Data Localization: We ensure that sensitive personal data is stored and processed within India as required by the Information Technology Act, 2000.
Data Security Measures
We implement comprehensive security measures as required by Indian law:
Breach Notification: In case of any data breach, we will notify affected users and relevant authorities within 72 hours as required by Indian law.
Your Rights Under Indian Law
You have the following rights regarding your personal information:
Right to Access
Request copies of your personal information
Right to Correction
Update or correct inaccurate information
Right to Withdraw Consent
Withdraw consent for data processing
Right to Erasure
Request deletion of your personal information
Right to Data Portability
Receive your data in a structured format
Right to Object
Object to processing for marketing purposes
Right to Grievance
File complaints with supervisory authorities
Exercise Your Rights: To exercise any of these rights, contact us at admin@crux.in. We will respond within 30 days as required by law.
Contact Information
For any privacy-related queries or concerns, please contact us:
admin@crux.in
Contact Page
Visit our contact pageLast Updated: September 2025